Message Trace
Provider request/response, route, wallet debit and delivery timeline.
Message economics
Message ID
msg_8K2Q55
Workspace
Medline Clinics
Channel
Voice
Status
Failed
Customer charge
₦0.00
Provider
Provider C
Route
Voice fallback
Recipient
+234 812 *** 7761
Delivery timeline
10:40:18
Message accepted
Validated and queued for the WhatsApp template route.
10:40:19
Sent to provider
Submitted to Meta BSP.
10:40:20
Provider rejected
TEMPLATE_NOT_APPROVED — namespace not approved for this account.
10:40:21
Webhook queued
Failure callback queued for the customer endpoint.