Overview

Overview

Real-time platform health, customer activity, compliance workload and unresolved risks.

Active workspaces

3.1%

1,284

Verified and sending

Messages today

9.7%

1.82M

All channels

Delivery rate

0.4pt

96.8%

Blended today

Failed today

2.1%

34,120

Undelivered + rejected

Wallet volume today

11.2%

₦12.4M

Credits + debits

Pending reviews

23

KYC, sender IDs, whitelist

Provider balance

1 low

₦3.8M

Across active providers

View providers

API error rate

0.3pt

0.9%

Last 60 minutes

View logs

Airtel SMS delivery receipts delayed

Provider A is reporting DLR latency above 90 seconds on the MTN/Airtel corridor.

View incident

Sender ID approval backlog

14 requests are waiting longer than the 48-hour operations SLA.

Open queue

Platform throughput

Platform-wide throughput across all workspaces and channels today.

Messages
000408121620

Messages per hour (thousands)

Delivery mix

Blended delivery outcomes across the platform.

91%Delivered
  • Delivered91%
  • Pending4%
  • Failed3%
  • Undelivered2%

Pending reviews

Compliance workload awaiting a decision.

KYC queue
QueueWaitingOldestPriority
KYC reviews82 daysHigh
Sender ID approvals111 dayNormal
API whitelist36 hoursNormal
Refund requests13 hoursLow

Channel health

Channel delivery and upstream provider health.

SMS delivery97%
Email delivery95%
Voice completion88%
WhatsApp delivery96%
Provider A uptime99%
Provider B uptime94%

Risk alerts

Accounts and patterns needing attention. Act directly from here.

Risk & Compliance
HighSwiftLog Logistics· Rapid funding then bulk send

₦50k funded and 480k SMS queued within 6 minutes.

Review
MediumMedline Clinics· High failed delivery rate

Failure rate on Voice exceeded 22% over 24h.

Review
LowKaduna Model School· Vague sender ID name

Requested sender ID flagged for manual naming review.

Review

Recent platform messages

Recent cross-workspace message activity.

Open messages
Message IDWorkspaceChannelStatusProviderCreatedAction
msg_8K2Q61BrightPay FintechSMSDeliveredProvider A10:42:01View
msg_8K2Q55Medline ClinicsVoiceFailedProvider C10:41:22View
msg_8K2Q47Northstar Retail NGWhatsAppRejectedMeta BSP10:40:18View
msg_8K2Q39GreenMart StoresEmailDeliveredSES10:39:44View
msg_8K2Q31BrightPay FintechSMSDeliveredProvider A10:38:10View

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